Database: SQL Server
Tools: Visual Studio 2019, SQL Server Management Studio 18, Html, jQuery, CSS.
Project summary: –
Ticket system for multinational company. To automate workflow team leader, group leader, IT Manager, and Support Engineer. The objective of develop ticket automation system is mainly the find out perfect downtime of each resource by department wise and category wise issue and calculate the performance of IT support engineer. So, we develop the system with latest Microsoft technology dot net core.
The application mainly includes three types of Tickets
- IT Ticket
- Employee new joiner process Ticket
- Employee Exit Ticket Process