This is the start of the project, and the goal of this phase is to define the project at a broad level. This phase usually begins with a business case. This is when you will research whether the project is feasible and if it should be undertaken.

What we expect from you:

Sign up for an account on your ecommerce platform (Shopify, Bigcommerce, Volusion, 3dcart)
Completion of all applicable forms:
— Login Credentials
— Design Questionnaire
— Internal Graphics Questionnaire
— Logo design form

– If this is a new custom designed website we will need images (Great source for free images: Free Images) – If you do not have images at this stage, we will use placeholders that can be replaced in the development stage. Please place all your images within one Dropbox folder and send us the share link to that folder (Dropbox instructions). Please do not send us mass amounts of images, only ones that you would like us to use.

– If this is a new custom designed store, we will also need an outline of category / menu items for the structure of your website. Please provide us with a short list. You will be able to change these later within your admin panel.

What to expect from us:

Once the required access is provided and all forms are filled out and submitted, we will schedule and assign resources to your project. Because we are working on many projects at any given time, it may take up to 5 business days before we are able to begin working on your project




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